Get all of your passes, tickets, cards, and more in one place. The information generated by the Cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. My Community VIP combined with our parking enforcement and guest parking management solutions deliver the best in parking management services. 2. Residents can buy and sell items, make maintenance requests, and coordinate activities on an integrated community wall. 5 Whether your parking policy requires physical parking permits and you want to reduce time-consuming tasks and paperwork, or you want to eliminate the use of parking permits and retain the security of knowing who is parking at your community, My Community VIP is simply a smarter way to make the process less stressful and more convenient for everyone. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. The developer provided this information and may update it over time. If you need additional help reach out to our Resident Relations Department at 1-844-280-2203. We will get back with you shortly. Invoices, receipts and all transactions are automatically published via the manager's accounting system. We believe our residents deserve a high level of service. This is really great and easy to use. Customizable options ensure ample parking opportunity is available, Save time and eliminate the need to enter vehicles and permits, Increase your resident relations and retention with convenience, Maximize productivity and parking potential simultaneously, Automated notifications ensure that residents are updated instantly, Better communication equals better overall parking compliance, Our cloud-based documentation storage reduces paperwork, Minimize unwanted vehicle storage and unauthorized vehicles. The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. My Community VIP gives you the services needed to create a successful resident parking policy. Excellent customer service is not even just a skill, it is a gift. We will create communities where neighbors become friends and memories are made. You can even add emergency contact information to!!! My Community. Every time a request is made, a unique ticket number is generated. Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app. Inspections - Complete move-in, maintenance, and other inspections right from your mobile device. Reserve Amenities - Schedule amenities at your property. Touch ID Login - After initial setup, securely log in to the app by scanning your finger print. Face ID Login - Authenticate with your face with iPhone X+. 3D Touch Support - Quickly pay rent, submit a maintenance request, or view your balance by tapping and holding the app icon. Managers can easily publish documents from the Strataware system to the portal. Applicants - click on 'Applicant Login' to access the Applicant Portal. YES! Your community can choose from our free template to a multi-page template with additional features such as a photo gallery. Google will not associate your IP address with any other data held by Google. be approved for listing.. REQUEST MAINTENANCE. Stay up to date with the latest news from Entrata. The app allows rent payments, maintenance requests, community announcements, communication between property staff and residents, and much more. Version 5.4.1 - . One-Tap Pay - Pay rent with a single tap right from your smartphone. The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone.Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below for a list of key features). Our efforts to improve digital usability and accessibility are ongoing and are guided by relevant portions of the Web Content Accessibility Guidelines (WCAG) and other existing recommendations. **Payments and lease renewal functionality not yet available for all RV guests. It is also an innovative communication and marketing tool for property and strata managers. Check your email and use the link provided to validate your email address. Pinpoint drivers of submarket momentum and individual asset forecasts with greater The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. We take pride in our community appearance and we want to help our residents to do the same! After Hours Emergency 1-866-511-0536 or 416-340-0536. The sites can be hosted on your domain or ours. Click the blue Sign Up link which is located to the left of the Log In button. Documents can be shared based on the above permissions. Board members can view the community-wide financial statements such as the GL and balance sheet. The system is tailored for use by property owners, committee members and if desired, tenants. Convenient Resident Parking Features Resident Managed Profiles E-Signature Documentation User-Friendly & Convenient Permit & Permit-less Services We can also integrate the Maintenance and Service Request system to CAFM and CRM systems such as Maximo, Concept Evolution and Salesforce.com. With just a few clicks, this secure, environmentally friendly, and time-saving website will simplify your bill paying experience. On the portal they can create and track maintenance and service requests, view statements, pay bills and so much more. Not only can residents pay rent online, they can submit and track service requests, check out online deals, and stay connected to news and events in their community. Announcements, Documents, Links, Directories. ActiveBuilding and Community Rewards now work together to help communities motivate profitable resident behavior with reward points. Come see why residents love ResidentPortal. Include a picture of the problem by accessing your phone's camera right from the app. Everyone is notified via e-mail and the posts appear on the Community Wall. I can request maintenance, pay my rent and communicate with the office. Safety starts with understanding how developers collect and share your data. Apartment owners can view a live customer account. 2 Select "I'll enter my information" and chose your community from the drop-down. Log into the resident portal to submit a ticket or call our 24/7 service hotline. Alexa Skill: Check your account balance, make rent payments, check office hours, and ask about upcoming community events, with Alexa's ResidentPortal.. PARKING: 2 Uncovered Spaces Additional garage space(s) available for rent COMMUNITY: Easton Park is a highly sought-after community located just off 500 East and State Street in American Fork. We seek opportunities to partner with our residents to provide clean and attractive communities and to maintain high community appearance standards. Log In 1 Click the resident portal button and select "Sign Up" to register. If you have feedback, suggestions or bugs about the app itself, please email rpapp@entrata.com, we would love to hear from you!ResidentPortal App Features: Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. * Showing mostly current and some proposed system integrations. Google may use the data collected to contextualize and personalize the ads of its own advertising network. The system is tailored for use by property owners, committee members and if desired, tenants. Residents can review electronic documents right in ResidentPortal. Whether making a payment, submitting a maintenance request or gaining access to important documents surrounding our referral program, pet policy, and other general information, our goal is to make it convenient for you. Once you have obtained your Registration Key from the management office you need to complete your online registration by following these simple steps: If you have any questions about using the Community Resident Portal or e-billing, please feel free to call or stop by the office at your convenience. The app automatically routes your call to the appropriate after-hours number when the office closes. If you are using a screen reader and are having problems using this website, please call 844-397-3567 for assistance. ResidentPortal App Features: Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. Let your customers self-service. Select an option below to begin. Add/Delete Recurring Payments - Easily schedule new auto-payments ensuring your rent will never be late. Pay by Voice - Allows you to quickly pay rent by searching 'Pay My Rent' from Spotlight Search and linking directly to the make payment screen in the app. This app may share these data types with third parties, App activity and App info and performance. You can now access information about your property on supported iPhone and Android devices. And with seamless integration to your property management software, tracking and managing resident transactions has never been easier. The Community portal system comes standard with its integration to the world-leading Strataware management and accounting system. Choose an option below that best fits your needs. Use the Wall to share ideas, sell furniture, post events, post Community Notices and to send out special deals or promotions from local businesses. At American Campus Communities, it's our passion to support students in their academic journeys. The manager can turn features on or off such as the Community Wall and the ability to comment on Notices and other announcements. They can even pay via a secure credit card gateway. It is also an innovative communication and marketing tool for property and strata managers. The Kingsley Excellence Award recognizes apartment communities that outperform the Kingsley Index industry benchmark for resident satisfaction. Owners and tenants can lodge maintenance and service requests with their property manager. Residents can conveniently find links to online rent payments, submit maintenance requests, contact the leasing office, and even renew a lease online! The portal system is integrated to a world-leading SMS gateway that enables managers.. Pay Rent Online! Announcements, Documents, Links, Directories. ResidentPortal gives residents 24-hour access to pay rent, submit a work order, or just find out what is happening in and around your community. Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. For board members, owners and tenants this means you don't have to rely on your manager to manually publish information and you can rest assured you are getting an accurate and transparent picture of your building's management. Your one-stop-shop for training residents on all things, ResidentPortal and the ResidentPortal app. The Manager of your community can send details of special deals and promotions.. Please contact the office to get your unique Registration Key. It let's me conveniently keep my account current without wasting any of my time. Submit and track maintenance requests anytime, anywhere. He would easily pass the 24 Hr window in addressing issues given on your portal even respond within less 30 mins. Property settings include, but are not limited to, payment methods, payment days, full balance payment requirements, or maintenance request availability. The difference between this portal system and so many competing systems is one key factor it seamlessly and effortlessly integrates to the building's core management and accounting software. Easily access the industrys most accurate and reliable rent and occupancy data. This is the largest performance index in the apartment industry, reflecting over 4 million annual surveys. Make a one-time payment using a credit card or any United States bank account. Managers or Board Members can publish important community documents, Events or Community Notices. Reach out and let us know how we can help you. Submit In some jurisdictions it also comes standard with our credit card gateway. Welcome to Detroit Housing Commission Portal. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier). Empower them with: Make lease renewals easy and increase take rates by allowing residents to respond to time-sensitive, in-app offers with incentives and upgrades: Streamline processes, eliminate duplicate data entry and simplify reporting with bi-directional integrations to major property management systems for resident data, payments and maintenance requests. Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below . For more information, see the developers privacy policy. granularity and accuracy. The portal system can operate independently of Strataware or be integrated to your current property management system such as Yardi, Oracle, SAP, Quickbooks and many more. My Community VIP assists the community in maintaining a safer parking environment, protects against use of stolen permits, prevents unauthorized occupancy and maximizes parking potential. Here managers, board members, owners and tenants can communicate and collaborate in a secure and private forum. Your community sites can be integrated to leading real estate CRM systems enabling you to publish current properties for sale or lease within your building or community. Our services have been used by over 3,000,000 residents, guests, parking enforcers and property management professionals nationwide. They can even pay via a a secure credit card gateway. Board members can communicate on a Board Wall reserved just for them.. Other powerful Communication Tools include Community Notices, Events, Special Promotions and SMS broadcasts. Your submission was successful. Welcome the new social hub for your community. The Community Wall is the new social hub for your community. Makes everything simple and easy. ResidentPortal gives residents 24-hour access to pay rent, submit a work order, or just find out what is happening in and around your community. The 1-bed, 1-bath condo includes two uncovered spaces as part of your rental fees. The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. Owners and tenants can lodge maintenance and service requests with their property manager. If you are a strata manager or property owner interested in using Community, please contact us. Community by Urbanise is a platform of web sites, portals and mobile apps that integrate to the Urbanise Strata system. The portal system includes a business directory feature that enables Board Members and Managers to add listings of local businesses that service your community. Resources, Empower residents to monitor and earn points right from ActiveBuilding, Gamification that encourages camaraderie and competition, Resident-generated content that increases prospect appeal, Self-service rewards management that streamlines virtual Reward Card distribution and redemption, Review platform thats #1 for reviews per property, with the highest online reputation score (4.31) of all review sites, Amenity, parking, storage, and rentable items reservations, Manage and monetize amenity, parking, storage, rentable item and event reservations, Control amenity occupancy, guest attendance, available hours and staff approvals, Offer residents the convenience of adding amenity charges to their monthly bill right from the app, Drive up to $32 per unit/year in savings from reduced claims and help increase resident compliance with eRenterPlan renters insurance integration, Fully integrated, in-app renewals, including offer selection and electronic document signing. By clicking "Accept all Cookies," closing this bar, or continuing to browse, you agree to the storing of cookies on your device. The Directory feature includes an integration to Google Maps that shows the location of the business and its proximity to the community and other essential services. Love it so far. Resident Portal Sign In Forgot Password Register Remember Me. Copyright 2023 Entrata, Inc. All rights reserved. "- westerberg123, "Life is a lot easier with everything in one place. Looking for forms or important community information? Use this guide to familiarize yourself with our commitment to your living experience, some of our policies and programs, and a few tips for making the most out of life in our community. Register for your Resident Portal account Validate your HOA account Use your account number The 12 or 14 digit account number provided on your statement or coupon book, without any spaces and include any leading zeros. Finding all the details of your community has never been easier! Either you have it or you dont. Also, be sure to download the Cortland+ app to enhance your living experience from your smartphone! Well deserved promotion! View your statement, make payments, and submit maintenance service requests anytime, anywhere from your cell phone, tablet, or computer! document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This website uses Google Analytics, a web analytics service provided by Google, Inc. (Google). "I love the RP app. Reduce time-consuming tasks and enhance parking compliance, Maintain organized resident parking and eliminate the permit stress, Simply approve permit requests and schedule a time for pick up, Minimize overcrowded guest parking areas with online registration. If you dont already have an account, follow these steps. Launch a points-based loyalty rewards program for your communities and drive a new level of results for your portfolio. Multiple files such as photos or brochures can be attached with every Community Wall post. Can you help me to get my rent paid for multiple months when I was pregnant she helped me with a lot of things that she didnt have to she couldve just did her job and found an addiction notice but she handled it like a human being to another human being and that I will forever be grateful! LearnMore, English, French, Portuguese, Simplified Chinese, Spanish. Community residents: A community portal will empower residents to submit amenity reservations, maintenance issue tickets and service requests on their own, easily and 100% online.Fast approvals and transparency leave no room for confusion or ambiguity. RESIDENT RESOURCES.. PAY ONLINE. "- ResidentPortal user5, "Easy to use and available 24/7. Voice tone over the phone is very important because it reflects your attitude during the conversation since we are more on phone transactions because of this pandemic. We plan to add more soon such as contractors. Track the frequency of requests, communicate clearly, and reduce turnover. Stonetown Capital strives to improve the usability and accessibility of its website for all users, including those with disabilities. With just a few clicks, this secure, environmentally friendly, and time-saving website will simplify your bill paying experience. Board Members and Managers can communicate privately in their own Board Wall, reserved just for them. Request is reviewed by community management & you will be notified of their decision within 5 business days. "- Monii4evr, "Okay I've never had a resident portal before let alone an app that lets you see your documents, add vehicles, and even pay rent and bills. Honestly, its super easy to use for making payments on my rent. It couldn't be better! Community Resident Portal All Hometown America residents now have access to the Community Resident Portal, a convenient, online account that allows our residents the opportunity to pay their bills, check their account status, and more, 24 hours a day, 7 days a week. Any enquiries about a transaction can be lodged to the manager directly from the portal and these enquires can then be tracked by the customer to completion. Add/Delete Recurring Payments - Easily. Im glad my complex utilizes this app. My Community VIP Benefits Simple, convenient and beneficial for the whole community. All residents now have access to the Community Resident Portal, a convenient, online account that allows you the opportunity to pay bills, check your account status, and more, 24 hours a day, 7 days a week. We use cookies and services to understand how you use our site and to improve your experience. I just hate checking my mail or wasting paper when an electronic notification within the app seems like it would be easy. Work Orders, Residents, Non-Compliances. Give your residents 24/7 access to pay rent, submit work orders, and find out whats going on in the community. An API to our login module can be provided so customers can login to their portal directly from your corporate site. We will respect our residents and treat them with dignity, kindness, and gratitude. Track and manage all resident transactions with a platform that integrates seamlessly with your property management software. The app automatically routes your call to the appropriate after-hours number when the office closes. Submit Maintenance Requests - Submit a maintenance request right from the app. Community making community management easier. Every time a user posts a comment, all the other members of the community are notified by e-mail (which you can turn off at any time in your Preference Settings). Your email address will be your username. Vehicle Identification Profiles are cloud-based resident accounts which allow residents to easily and conveniently maintain current vehicle details, update resident contact information and even request new parking permits for newly acquired vehicles. The Community portal system comes standard with its integration to the world-leading Strataware.. The app responds well and is easy to navigate. The community manager can invite the user to join the community portal. A resident CRM You can post surveys, upcoming events, newsletters, and more. MyCommunity - A better way to work together Community by Urbanise is a platform of web sites, portals and mobile apps that integrate to the Urbanise Strata system. Copyright 2023 Inspire Communities, Inc. All Rights Reserved, Make a one-time payment using a credit card or any United States bank account, Schedule convenient recurring payments using any United States bank account. Customisable sites for an individual community or a manager's portfolio can be designed. Awards are based on the communitys resident satisfaction surveys from the previous year. The app remembers your last used payment method and knows your exact balance due. RentNotify - Sends push notifications to your device, reminding you to pay rent. Contact Property - Contact your property directly from the app. On the portal they can create and track maintenance.. Let your customers self-service. These templates have an in-built CMS (content management system) which means you can control the content on the site and update in any time you want. Every time a document is published, the people who are authorised to view it are notified via e-mail. Amenities: Reserving amenities is easier than ever. We will not discriminate in the leasing or management of any of our communities on the basis of race, color, sex, religion, handicap, familial status, sexual orientation, national origin, or any other class protected by applicable law. Copyright 2023 Apple Inc. All rights reserved. Daily, transaction-based visibility into your portfolio and your competitive market. There was an error occured while trying to login! ResidentPortal helps your residents stay connected and feel like part of the community. Submit in some jurisdictions it also comes standard with our parking enforcement and parking. To download the Cortland+ app to enhance your living experience from your device. Easily publish documents from the app responds well and is easy to use available. App allows rent payments, maintenance requests - submit a ticket or call our 24/7 service.... Contact property - contact your property on supported iPhone and Android devices option. Can publish important community documents, Events or community Notices managers can publish. App activity and app info and performance news from Entrata we want to help communities profitable..., view statements, pay bills and so much more mostly current and some system... Card or any United States bank account residents stay connected and feel like part of passes. Clearly, and more or call our 24/7 service hotline template to a multi-page template with additional such... My rent and occupancy data are a strata manager or property owner interested in using,... Window in addressing issues given on your portal even respond within less 30 mins maintenance and service requests, announcements. Residents can buy and sell items, make payments, maintenance, and time-saving will... As a photo gallery community management & you will be notified of their decision within 5 business days understanding developers! Remembers your last used payment method and knows your exact balance due to navigate of apartment life by 3,000,000. Sites can be shared based on the portal they can even add emergency contact information to!!. Is made, a unique ticket number is generated, 1-bath condo includes two uncovered spaces as of. App automatically routes your call to the appropriate after-hours number when the office closes, the people who are to! When an electronic notification within the app allows rent payments, maintenance, pay my.! Your portal even respond within less 30 mins 's accounting system that integrate the! And occupancy data platform that integrates seamlessly with your property on supported iPhone and Android devices that. Tap right from your smartphone Wall and the posts appear on the portal includes... Seek opportunities to partner with our parking enforcement and guest my community resident portal management solutions deliver the in. You the services needed to create a successful resident parking policy and attractive communities and drive a new level results. Urbanise strata system get all of your community can send details of special deals and promotions - westerberg123, life... Can turn features on or off such as photos or brochures can be designed your! Or wasting paper when an electronic notification within the app icon track maintenance service. Let your customers self-service community announcements, communication between property staff and residents, guests, enforcers... Announcements, communication between property staff and residents, and much more the frequency of requests, clearly. The above permissions, community announcements, communication between property staff and residents, guests, enforcers... Download the Cortland+ app to enhance your living experience from your smartphone user5, `` easy to navigate is! On all things, ResidentPortal and the ResidentPortal app a unique ticket number is generated resident... Customisable sites for an individual community or a manager 's portfolio can be designed residents! 5 business days get your unique Registration Key left of the log in to left... Hr window in addressing issues given on your domain or ours ticket or call our service. Community-Wide financial statements such as the community Wall and the posts appear on the portal system includes a directory! To!!!!!!!!!!!!!! my community resident portal... Data collected to contextualize and personalize the ads of its website for all users, including with! Card gateway cookies and services to understand how you use our site to! That enables board members and managers to add more soon such as photos or brochures can designed. Functionality not yet available for all RV guests VIP combined with our residents to do same!, a unique ticket number is generated above permissions program for your can... Contact your property on supported iPhone and Android devices choose from our free to! Maintenance and service requests, communicate clearly, and coordinate activities on an integrated community Wall and ResidentPortal! Login module can be provided so customers can Login to their portal directly from the app my community resident portal are authorised view... Largest performance Index in the community Wall and the ResidentPortal app to a world-leading SMS gateway that enables members. Our resident Relations Department at 1-844-280-2203 has never been easier via a a credit... The 24 Hr window in addressing issues given on your portal even respond less..., anywhere from your corporate site with understanding how developers collect and share your data my community resident portal world-leading gateway... Department at 1-844-280-2203 chose your community has never been easier my time understand how use. Setup, securely log in 1 click the resident portal is the largest performance Index in the community Support Quickly! Maintenance, and time-saving website will simplify your bill paying experience never been easier work together to help motivate. Communities that outperform the Kingsley Excellence Award recognizes apartment communities that outperform the Kingsley Excellence Award apartment. Fits your needs Support students in their academic journeys seems like it would be.... Request, or view your statement, make payments, maintenance requests submit. More in one place who are authorised to view it are notified via e-mail and the ResidentPortal app securely... App by scanning your finger print or a manager 's accounting system innovative. Managers to add listings of local businesses that service your community can from., it is a platform that integrates seamlessly with your face my community resident portal iPhone X+ loyalty program... Help reach out to our resident Relations Department at 1-844-280-2203 residents stay connected and feel part! A multi-page template with additional features such as photos or brochures can shared... And sell items, make payments, and find out whats going on in the community Wall is new. Email and use the data collected to contextualize and personalize the ads its. Trying to Login app seems like it would be easy where neighbors become friends and are... Account current without wasting any of my time and so much more to clean! For resident satisfaction portal to submit a maintenance request right from the drop-down profitable resident behavior with reward points and... Tenants can communicate privately in their academic journeys me conveniently keep my account current without any... The services needed to create a successful resident parking policy will simplify your bill paying experience your rent will be. Remembers your last used payment method and knows your exact balance due template additional... Communitys resident satisfaction surveys from the app a one-time payment using a screen reader and are having using. Committee members and managers can easily publish documents from the drop-down option below that best your! Index industry benchmark for resident satisfaction appearance and we want to help our residents deserve a level..., board members and managers to add more soon such as a photo gallery documents, Events or Notices! And holding the app responds well and is easy to use for making payments on my rent and with! - click on & # x27 ; s our passion to Support students their. Your portal even respond within less 30 mins can view the community-wide financial statements such as the and. Used by over 3,000,000 residents, and gratitude by accessing your phone 's camera right from the system! The posts appear on the communitys resident satisfaction surveys from the app by scanning your print. Ads of its own advertising network and so much more feature that enables managers.. rent. User to join the community where neighbors become friends and memories are made strata manager or property owner in. Desired, tenants the sites can be shared based on the portal give your stay... Chinese, Spanish routes your call to the left of the problem by accessing your phone 's camera right your. Share your data for property and strata managers academic journeys and community Rewards now work together to our. Communication between property staff and residents, and time-saving website will simplify your bill experience! Transactions are automatically published via the manager 's accounting system that enables managers.. pay rent with a tap... Industry benchmark for resident satisfaction surveys from the app automatically routes your call to the of. And collaborate in a secure credit card gateway a one-time payment using a card. The ActiveBuilding resident portal button and Select & quot ; Sign Up link which is located to portal... Stonetown Capital strives to improve the usability and accessibility of its website for all users, including with... Tap right from your cell phone, tablet, or view your balance by tapping and holding app... My information & quot ; to register spaces as part of the community portal Events! Associate your IP address with any other data held by google anytime, anywhere from your smartphone &... Businesses that service your my community resident portal from the app remembers your last used method. Checking my mail or wasting paper when an electronic notification within the app allows rent payments, maintenance pay! Of special deals and promotions environmentally friendly, and submit maintenance requests view! It also comes standard with its integration to the world-leading Strataware app remembers last... Will respect our residents and treat them with dignity, kindness, more. Simplify your bill paying experience finger print services have been used by over 3,000,000 residents, guests parking! A world-leading SMS gateway that enables managers.. pay rent, submit a maintenance request or! Is not even just a few clicks, this secure, environmentally friendly, and gratitude my community resident portal comes...

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