It is also an extremely popular option for bed/bath sitting rooms. Your monthly gas bill should include your exact cost per therm (100,000 BTUs). In turn, the pilot flame lights the main burner gas. from manufacturing will be burning off the fireplace. Check the Breaker If the pilot light and gas valve are on, but you're still not getting a flame, you should check the breakers and fuses. - Safety features; If the fireplace is turned on manually or by the thermostat and is on constantly for 9 hours the remote will turn the fireplace off. The wall switch requires low voltage electrical wiring. 2) A receiver. 4. The appliance will send out 3 beeps and the indicator in the LCD panel shows that the child proof is on will disappear. For example, if you have the fireplace is turned ON via this switch, it will negate the wall switch and ON/OFF feature of your remote control. On gas fireplaces that are not brand new and are emitting some odor, try cleaning behind the upper and lower louvers. This switch will activate the blower when the firebox heats up to a certain temperature. I have questions or issues with the RC300 wireless remote control. A safety pilot prevents the flow of gas when the appliance is not in use. Changing any of the specifications or placement of the logs could void your manufacturer's warranty, and possibly even your homeowner's warranty. Should I leave the batteries in my IPI system? Most fans are wired into the fireplace with a fan sensor switch. STEP 8: Finally, turn the unit's ON/OFF switch (or wall switch or remote control) to the "ON" position to start your fire. Can I have a hand-held remote control and a wall switch? - Easily adjusts your fan setting (High, Medium, Low). A damper clamp will come standard with your gas log set and MUST be installed to maintain a small opening at all times. Direct vent fireplaces are sealed combustion systems and need the glass on to function properly. I have a fan kit on my gas fireplace, but it doesn't seem to blow much air. What is required to use a remote control? Remember that each remote is equipped with a safety feature, which turns the fireplace off after 9 hours of continuous usage, when operated in the manual mode. Push in and rotate counter-clockwise until the word "pilot" is in the 6 o'clock position.**. Gas is getting to the valve, but is not coming . The majority of our gas fireplaces and inserts are direct vent (DV). from manufacturing will be burning off the fireplace. For heavy deposits, use Stove Bright Glass Cleaner , Rutland White Off Glass Cleaner, or other hard water deposit glass cleaner recommended by your servicing dealer. Remote Controls are a consumer convenience. Dirty Burner Ports 5. We strongly recommend our products be installed and serviced by authorized dealers. A safety pilot prevents the flow of gas when the appliance is not in use. LP units run slightly higher. No. Can I install a fireplace or insert myself? You would need to check with your local dealer in the area to determine if the glass panel can be removed from this type of unit. Find a Dealer. View demo >. The single largest by-product of the gas combustion process is water vapor. Can I partially close the damper on my wood-burning fireplace so less air goes up the chimney? Many of our gas fireplace models that have louvers or grills on the front can have a fan kit added. Please refer to the installation manual or users guide for your fireplace to see how the glass is attached to your specific model and instructions for removal. Recently the unit shut off after running for about 2 minutes. The single largest by-product of the gas combustion process is water vapor. On new wood-burning fireplaces, first determine what you are burning. 5) Hand-held transmitter has been dropped and the frequency has been moved off the frequency of the receiver. All of our fireplaces are classified as zero clearance, meaning they do not need special footings. Remember to shut the gas supply valve off (picture #1). This will ensure that your appliance is functioning properly. These screens are available through your local dealer. 4. We offer both a full line of inserts and vented gas logs to choose from. Infrared (light signals) is often used with television and stereo remotes and requires there be no interference between the hand-held and the receiver. Based on national averages, a natural gas fireplace consuming 27,000 BTUs/hr will cost less than 20 cents/hr to enjoy. The appliance can enter child proof mode when the fireplace is on or off. ALWAYS keep the screen mesh on your fireplace closed when using the fireplace to guard against sparks popping out of the firebox area. I have a fan kit on my gas fireplace, but it doesn't seem to blow much air. Your dealer can help you with adding a remote control. If you have used firestarters and/or prefabricated logs, these products are bound together with a wax-type substance, which does not dissipate. Can the frequency of the remote be changed if I have something else activating the fireplace? A flue is another name for the fireplace chimney or venting system. How should I use the glass doors on my wood-burning fireplace? While they produce some radiant heat, most wood-burning fireplaces are primarily decorative. Hold the pilot button down for 20 seconds or so before releasing it to give the thermocouple the appropriate amount of time to heat up. This will help the performance on any fireplace installed in tightly-constructed or well-insulated home. Make sure the glass is securely clamped on, at all points, prior to replacing the front. Note that the first few fires you build in your wood-burning fireplace should be small to help avoid excess cracking or spidering in the refractory. Glass doors are available for current model fireplaces. Glass doors should be fully open when starting a fire and when the fire is burning strongly. A B-vent must be vented vertically and uses fresh air from inside the home to provide oxygen to the fire. When burning gas logs in a wood-burning fireplace, the glass doors should always be fully open when the gas logs are burning. When burning gas logs in a wood-burning fireplace, the glass doors should always be fully open when the gas logs are burning. Gas stoves have a serial/model/rating plate attached to the back of the stove or inside the pedestal base. They can burn one or the other, but not both. Yes, you can still use your Heatilator Fireplace. The vent can be run horizontally through an outside wall, or vertically through the roof, depending on your preference. It is always required to maintain the necessary clearance to combustibles as prescribed in the fireplace installation instructions. On new wood-burning fireplaces, first determine what you are burning. In an effort to deliver quality products, service, and safety, Hearth & Home Technologies, Inc. distributes our family of products exclusively through authorized and trained distributors and dealers. ALWAYS keep the screen mesh on your fireplace closed when using the fireplace to guard against sparks popping out of the firebox area. Your wall switch may be in child proof mode. The fireplace flame does not turn on and off at the exact desired temperature. Direct vents can be vented vertically or horizontally through an exterior wall. They are especially convenient in large rooms where a switch on the fireplace or on the wall is not always easily accessed. We will not be responsible for any costs related to shipping damage. The appliance can enter child proof mode when the fireplace is on or off. STEP 5: Locate the black or green valve control knob (knob with the words "ON", "OFF" and "PILOT" on it). We recommend burning the fireplace 3 hours; completely cooling down the fireplace, removing the glass and cleaning it with household glass cleaner or Glass Bright; replacing the glass & continuing to burn the fireplace an additional 9-21 hours. 3) A Solenoid (for remote model RCT-MLT). My WSK-MLT appears to be locked and will not turn on my fireplace. What gas fireplaces do you sell that do not have glass fronts? If there is no electricity to the junction box you would have to run electric to the fireplace first before the fan kit could be installed. Based on this rate you can calculate the cost for your area to operate a pilot light. There are several wood-burning models that are efficient and clean burning. Only pilot comes on and stays on. We follow the recommendations of the TV manufacturer. If you are installing a wood burning or B-Vent gas fireplace, you should consider installation of an outside air kit. The glass doors should be closed as the fire dies down to minimize the amount of room air going up the fireplace chimney. This provides the option of a remote controlled variable flame. Either a breaker is turned off or tripped, or the switch is broken or disconnected. 100% of the combustion air used by the fireplace comes from outside the home through a coaxial pipe. How to Troubleshoot My RC300 Remote. If after the first 30 minutes of full burn you still have blue flames, an adjustment may be needed on your unit. Interference of your radio frequency can cause the remote control to not respond properly to the hand-held transmitter. Remove the front face or louvers of your fireplace; carefully remove the glass assembly of your fireplace (following the instructions in your manual) and lay it on a soft surface. Over sizing or overuse of a vent free hearth product can lead to excess moisture in a well built, tightly constructed home. You can find a factory-trained professional on this website under the Dealer Locator section. Can I cover the louvers on my fireplace or insert face? * Push igniter to verify spark at pilot area. If there is more than one Hearth & Home Technologies remote control at a home it is important that each hand-held transmitter has had the learn function activated to its designated receiver. Please refer to the installation manual or users guide for your fireplace to see how the glass is attached to your specific model and instructions for removal. If yours appears to be the mirror image of picture #4, then the word "PILOT" will be in the 12 o'clock position to light the pilot, and "ON" will be set to the 12 o'clock position to turn on your main burner. Check with your local dealer to see if this is possible on your specific model fireplace. Infrared (light signals) is often used with television and stereo remotes and requires there be no interference between the hand-held and the receiver. The thermostat is set with a 2 degree F (1 degree C) range to avoid continuous cycling of the fireplace. STEP 3: Locate pilot assembly with spark igniter (located behind and below logs in the firebox - typically in the bottom center). 1. A smaller pipe inside the larger pipe eliminates all combustible gases, maintaining indoor air quality. Installation and Service - Our dealers are trained to install and service the products that they sell. For example, if you have the fireplace is turned ON via this switch, it will negate the wall switch and ON/OFF feature of your remote control. Bob R ruffram New Member Jan 26, 2013 4 Jan 29, 2013 #4 I appreciate the tip, I shut the lights and shut off the gas and hit the switch. How can I avoid accidental operation of the remote control while I am away from home for an extended period of time? Quoting from the manual under, " pilots won't light, there is no noise or spark." "Remove igniter wire "I" from module. 2. The appliance will send out 3 beeps and the indicator in the LCD panel shows that the child proof is on will disappear. The louvers allow room air to move around the heat exchanger. Shipping Damage - Our products are designed to ship to our customers using approved carriers and processes. Glass doors should be fully open when starting a fire and when the fire is burning strongly. The glass on my fireplace is unusually hot. A pilot light will burn 800 to 1500 BTUs/hr. We strongly recommend our products be installed and serviced by authorized dealers. They are all compact in size to fit the palm of your hand and come with a wall mounting bracket for easy storage. Excessive metal will deflect radio frequency in a direction that may not be in line with the receiver of your remote control. Also make sure the circuit breaker is not tripped. 6. I Ask an Expert Home Improvement Questions HVAC Questions Rick, HVAC Supervisor 38,974 Satisfied Customers 50+ yrs. If the pilot does not light, wait 5 minutes and try again. Whats the best way to start a fire in my fireplace? Fireplaces can be given a "face lift" by changing the stone facing or surrounds, and wood mantel options. If the pilot does not light, wait 5 minutes and try again. This section of our website contains helpful information to ensure that your Heatilator product is safe, reliable and easy-to-use. This allows for the escape of any pilot exhaust. Sonic or Sound is the third technology used with remote controls. What gas fireplaces do you sell that do not have glass fronts? Why am I feeling a cold draft from my fireplace? CAUTION: ALWAYS REMOVE YOUR FIREPLACE GLASS PRIOR TO LIGHTING YOUR PILOT. Excessive metal will deflect radio frequency in a direction that may not be in line with the receiver of your remote control. We sell optional screen mesh panels that go on the front of the glass that takes away any reflection, and adds an additional safety barrier against accidental contact with the hot glass panel. The vent can be run horizontally through an outside wall, or vertically through the roof, depending on your preference. You can view these fireplaces at www.heatilator.com. 4) Hand-held transmitter is outside of the 25 of operation. Firestarters can cause a smell. A third source of odor can be from the adhesives used in surround materials. For assistance with this, contact your dealer. Can I burn unvented logs in my wood-burning fireplace? The frequency of the remote control cannot be changed without special equipment, which is not readily available to homeowners and/or service companies. We also have several wood-burning stoves and inserts that are very efficient. I have a heatilator system with an IPI ignition. How efficient is a wood-burning fireplace? Is direct vent the same thing as ventless? Fireplace facings, louvers and different installation options make infrared an unreliable option for fireplaces. For assistance with this, contact your dealer. What is the difference between a Direct Vent and a B-Vent gas hearth product? The mantel on my fireplace is unusually hot. Using a non-approved door can block off cooling air into the firebox chassis and cause a potential fire hazard. Heatilator carries Reveal model B-vent gas fireplaces which are sold without fixed glass on the front. All of our fireplaces are classified as zero clearance, meaning they do not need special footings. Check with your local dealer on availability of doors for older models. - Child Proof setting to disable the on/off button is also standard. Firestarters can cause a smell. Hearth & Home Technologies uses a remote control system with security codes within each model. Vent free should actually be called room vented since the by-products of gas combustion all spill back into the room. No, with todays venting options, direct vents can go literally anywhere in the home. Each of the batteries used in the hand-held transmitters should be producing 1.5V to 1.6V to operate. The allowable is 117F above room temperature for combustibles. What should you do if you smell gas around your fireplace? Can I position my gas logs in a different fashion or use a different log set? The IPI system ensures the pilot flame extends over the burner for immediate ignition and secondly conserves energy when the appliance is not in operation. This should eliminate the manufacturing smell on a new fireplace. The mantel on my fireplace is unusually hot. This remote offers the feature of turning the flame on and off manually or by thermostatic temperature control. We also provide optional remote controls which can control your fan speed from your favorite chair! Next, the wall switch takes priority over the remote control. My remote will not turn my fireplace off. Remove the logs carefully from the fireplace in a box, take them outside and use a soft brush or vacuum to clean them. If the chase area or doghouse is not insulated adequately, that is another possibility. Allowing Fire to Burn the Wood Inside of the Fireplace: The fireplace opening let the user light the fire. You will want to make sure that electricity is run to the junction box underneath the fireplace first, before ordering & installing a fan kit. How can I install gas logs if my gas line comes in from the left side? This will over ride the remote control feature. * Push igniter to verify spark at pilot area. (Make sure you re-latch the glass so it is securely fastened on your fireplace.) SMART-STAT 120 volts must be wired to the fireplace. Your fan kit has a rheostat control (like a light dimmer). We offer both a full line of inserts and vented gas logs to choose from. The second meaning of zero clearance is if you are able to finish up to the face of the fireplace, so that no metal shows after installation is complete. The hearth kit is designed to work with only the appropriate gas logs. Are the flames on my gas logs adjustable? Can I remove my gas logs and burn wood on the hearth kit? Because of its design, a direct vent gas fireplace will not affect the indoor air quality of your home. This switch will activate the blower when the firebox heats up to a certain temperature. USE CAUTION: Carefully SUPERVISE children in the same room as your appliance; alert everyone to the hazards of high temperatures; do NOT operate with protective barriers removed; keep clothing, furniture, draperies and other combustibles away. Can I partially close the damper on my wood-burning fireplace so less air goes up the chimney? Remove all objects from your mantel and then replace the objects one at a time. Can the frequency of the remote be changed if I have something else activating the fireplace? We recommend annual service of your fireplace by a qualified serviceperson. In other words, if the wall switch is in the ON position and the units switch is in the OFF position, the remote control will not be able to turn the fireplace on or off. Count down timer system (15 min to 9 hours). For about 1-2 min. In an effort to deliver quality products, service, and safety, Hearth & Home Technologies, Inc. distributes our family of products exclusively through authorized and trained distributors and dealers. Not on a direct vent or B vent model. No, absolutely not. This will need to be investigated by your installer. Because of its design, a direct vent gas fireplace will not affect the indoor air quality of your home. On gas fireplaces that are not brand new and are emitting some odor, try cleaning behind the upper and lower louvers. Attempting this could result in injury, damage or worse. Zero clearance has two meanings. It is very important to clean your glass after the initial 3 hours of burn time. Why am I feeling a cold draft from my fireplace? Remove all objects from mantel to see if this eliminates the smell. The highest priority goes to the ON/OFF switch located near the valve assembly. Should I have any type of inspection done to my fireplace or insert? I have a 6 year old Heatilator model ND4236i that will not light. The glass on my fireplace is unusually hot. Usually it's accompanied by clicking sound. As the seasons pass, you may find that your gas pressure drops below where it needs to be. Although the frequency of your fireplace servicing and maintenance will depend on use and the type of installation, you should have a qualified service technician perform an appliance check-up at the beginning of each heating season. Can gas hearth products burn either natural gas or LP gas? Sonic or Sound is the third technology used with remote controls. The first is whether or not the fireplace can be placed on a floor without footings. It provides an ignition flame only when needed and has a battery backup system that supplies power to spark the ignition flame in the event of a power outage. If the batteries are generating 1.3V to 1.35V or less the batteries should be replaced and can cause intermittent operation. Some fireplaces may only be able to use one control without significant loss of function to the other. Steady State: An efficiency rating is testing only the efficiency of the fireplace when it is burning. Using a non-approved door can block off cooling air into the firebox chassis and cause a potential fire hazard. * If you do not see a red or black spark igniter button, you do not have a manual ignition system. Your monthly gas bill should include your exact cost per therm (100,000 BTUs). The Hearth Kit can easily work with a left side gas line. Partially closing the flue (chimney) damper can cause smoke to spill into the room when burning wood, or cause carbon monoxide (CO) to come into the room when using gas logs. This sensor is provided so that you will not be circulating cold air in your home. The first is whether or not the fireplace can be placed on a floor without footings. The back of the logs carefully from the left side very important to clean your glass after initial... The initial 3 hours of burn time to operate or tripped, vertically... Securely clamped on, at all points, prior to replacing the front very important to clean them products installed! Or on the hearth kit can easily work with a left side soft... All compact in size to fit the palm of your hand and come with a 2 degree F 1. Fireplaces which are sold without fixed glass on to function properly the majority our. Insert face outside heatilator ipi won't light the fireplace can be placed on a new fireplace. carries model! 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