Frequently Asked Questions Regarding the Debit Card Fee Information Voice Response System (VRS) and Notice Locate an ATM to get cash free of charge. Andrey knows everything from warm-up to hard workout. Use your Platinum smiONE Visa Prepaid Card everywhere Visa debit cards are accepted. 1 0 obj Reviewing your Payment History in your Reemployment Assistance account is the easiest way to view the reason why a Form 1099-G was issued. DEO issues Form 1099-Gs in January for the purposes of filing your taxes. Toll Free Number:833-915-4041TTY:877-427-4172Direct International Dial:214-210-2249. The 1099-G Form will open in an additional window in your computer browser. X5'(-yQX#A TAl#o7>0a[E$\H*#s|=HV[/ The EPPICard, also known as the Child Support Card or Unemployment Debit Card is a prepaid debit card used by over 23 states to distribute child support and other state benefits like unemployment payments directly to recipients. Web access to your Card account and personal transaction history. When will my unemployment and/or child support deposits stop on the old Bank of America card and begin to be issued to my new Way2Go EPC? Bank of America will provide card replacements until January 27, 2022. It may be used anywhere MasterCard is accepted, including for online purchases and bill payments. The following are exceptions and exemptions: If you missed the opportunity to request Reemployment Assistance benefits, then you can visit the Reemployment Assistance Help Center to request that the missed weeks be made available. You can also visit their website www.GoProgram.com to know more about the issue. Please respond to all requests for information to ensure timely processing. The most recent mailings of Way2Go Visa Cards may not yet have reached households. This will not change the way you receive your child support payments. Please contact Way2Go Customer Service at 1-844-893-3122. 2 0 obj Business name, telephone number, and complete address, and website or email. For other government programs offering assistance, please visit www.benefits.gov. You will automatically receive a new card called the Way2Go card to replace your current EPPICard if: You received deposits in the past 36 months, or. IR-2023-78, April 12, 2023. What if Ive moved since I received my first EPC card? Call us. They do not appear to have a central office or even offices in every state where they operate. The process for requesting a reasonable modification can be found at, Electronic Payment Card (EPC) Transition Information, World Elder Abuse Awareness Day Conference, Senior Community Service Employment Program, Workforce Innovation and Opportunity Act (WIOA), webpage for Parents Receiving Child Support, Contact your Clerk of Court for instructions, Equal Opportunity and Reasonable Modification, Beginning September 23, 2021, all Unemployment Insurance (UI) benefit payments and Child Support payments will automatically be deposited to the new. Design of cards issued before Monday, May 23, 2022. You get a certificate that they can verify. If you are having trouble remembering your PIN,do nottry to guess when entering at any location where MasterCard is accepted. UI Debit MasterCard Customer Service handles all inquiries regarding the debit card including cards not received, lost or stolen. 3 What ATM is free for child support card? What do I do if I no longer wish to receive deposits on an EPC and instead want to set up Direct Deposit? Does the new card have any fees I should be aware of? Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. What is the Way2Go Card Debit MasterCard? It may take up 7 to 10 days to receive your new card. . The department will review the details surrounding an issue to determine your eligibility for benefits. Why is my EPC changing from Bank of America to Comerica Bank? View or print commonly asked questions and responses. Performed a transaction in the past 36 months and do not have an account balance of at least $100 on your Electronic Payment Card you will NOT receive a new Way2Go card to replace your current EPPICard. You may continue to request benefit weeks up to the week when you started working. Information regarding any and all fees associated with the new Way2Go Card will be included with your new card mailer. You serve only one waiting week per benefit claim year. DES will soon replace your Bank of America Visa Card with a Way2Go Card Prepaid Mastercard issued by Comerica. Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. Questions regarding your Way2Go MasterCard are to be directed to their customer service at 855-462-5887. Other times, the Department may complete a pending adjudication issue that provides Reemployment Assistance benefit payments at a later date. If you received the card in error, please return it by mailing it to the return address on the envelope. After September 23, 2021, no payments will be made to the Bank of America Visa Card, but any funds already on the card will still be available for use until February 27, 2022. Your support payments will be automatically added to your Illinois Way2Go Card Prepaid Debit Mastercard for your immediate use. Facebook page for Georgia Department of Labor, Twitter page for Georgia Department of Labor, Linkedin page for Georgia Department of Labor, YouTube page for Georgia Department of Labor, UI Debit MasterCard - Comerica Card Terms of Use, UI Debit MasterCard - Comerica Card Terms of Use (ajeta de Comerica Trminos d, UI Debit MasterCard - FAQs (Preguntas frecuentes), UI Debit MasterCard - Brochure (Folleto), Equal Opportunity Employer/Program - Complaints. How do I receive cash from my Way2Go card without a fee? In addition to the total benefit payments issued during calendar year 2022, the amount reported on the 1099-G Form includes refunds, credits, or offsets of state or local income tax a claimant received, as well as any Federal income tax requested to be withheld from the claimants Reemployment Assistance benefits. Select your new correspondence preference. x\[o~70Rs,[${I7I @[$z)i P-'H"6?9s?uyQ^WDvcT_N)or3V}UmoORu>=1^?OU%^\-NO|p)&`DI`>&&hpyt]oq8)P*lI)P~70cUQrvzrWP'FS|VXUOOO>V@;='NOQ?+js/ SG LZBEv8 If you do not receive your card by September 23, 2021, we may not have your current address. What Is Your ATM Withdrawal Limit? Please note that Reemployment Assistance claimants under the age of 18 must call the Florida Reemployment Assistance Customer Service Center at 1-833-FL-APPLY for assistance in verifying identity. Here's why you received Go2Bank card! Appeal Decision of Referee to the Commission, File an OnlineAppeal with the Commission, Quarterly Census of Employment and Wages (QCEW), Local Area Unemployment Statistics (LAUS), Occupational Employment and Wage Statistics (OEWS), Low-Income Home Energy Assistance Program, Contact Your Local LIHEAP Provider for Help, Low-Income Household Water Assistance Program, Contact Your Local Weatherization Office for Help, Contact Your Local CSBG Provider for Help, Community Development Block Grant Program, Accessing Comprehensive Plans and Plan Amendments, Local Workforce Development Area WIOA Plans, Workforce Program Materials and Information, Reemployment Assistance Appeals Commission, About the Reemployment Assistance Appeals Commission, Appealing a Commission Order to a District Court of Appeal, File an Online Appeal with the Commission, Guide for Accessing Your Reemployment Assistance Account, setting up and protecting your ID.me account, Community Planning Development & Services. DoNotPay will create a demand letter, and we'll help you find where to send it. This line is not toll-free) tacomurderer 3 yr. ago. CONNECT is Floridas Reemployment Assistance claims system. Archived post. While you may receive an eligible determination, you may still have additional issues pending for review or issues that are disqualifying. We're here to help you cross every item off that to-do list, starting by cutting the red tape and simplifying paperwork. You may also ask for "cash back" in excess of your purchase at most merchant locations. Cookie Notice If you find yourself on hold, call back through DoNotPay, and we'll let you know when it's your turn with a live agent. For Clerk of Court Child Support: Please contact your Clerk of Court for instructions on how to update your address and other information. Nothing, there is no fee for ATM denials. Keep it. You can review your information and make changes in the AZ Child Support Portal. Gross earnings (before taxes) covering the last 18 months. After 3 business days of updating your address with DETR, you will then contact the Way2Go Card customer service at 1-844-542-1115 and request a new debit card. Disable any pop-up blockers or firewalls in your browser. An official website of the State of Georgia. Please verify the following as these are common issues surrounding opening correspondence: Please check for the following common mistakes. What do I do if I do not receive my new card in the mail? The document is multiple pages, which includes letterhead and the 1099-G Form. endobj After February 27, 2022, your card will be deactivated and your account closed. This will not change the way you receive your child support payments. This contact may be by phone, email, or through your CONNECT Inbox. Once your address is updated with your program, please wait for the update to be transmitted to your EPC account (typically 1 day, or 2 if over the weekend, longer if over a holiday). Nevada Department of Employment Training and Rehabilitation (DETR) says cards were mailed throughout . For example, if you received a benefit payment after January 1, 2022, you may receive a 1099-G Form. Claim inquiries should be directed to the Georgia Department of Labor. ATMs usually dispense money in increments of $20. You can also find security tips for your Way2Go card on the Way2Go Tips page. If your funds are escheated, you will need to follow that states process for claiming back unclaimed property. I received a random debit card that I didnt apply for though it has my name on it. Hearing-impaired customers call TTY: 1(866) 656-5913. endobj Scroll down and tap Google Play Store. Form 1099-Gs are are made available by January 31st for the prior tax year. You can call at 1-888-929-2460 24 hours a day. The Way2Go card is most typically used to receive unemployment insurance benefits in partnership with each state's department of labor, often called the unemployment debit card. Instructions for card activation, how and where to use your new Way2Go Card, who to contact for answers to questions and card safety tips will all be provided when you receive your new card. Sit back and relax while we do the work. Instead of mailing you a check or receiving direct deposit to your bank account, your funds will be automatically credited . If you are on a temporary layoff and will return to the same employer within. Congratulations on your new job! You can receive cash from your Way2Go card by any of the following ways: a. MoneyPass or Comerica Bank ATM locations without a surcharge fee, ATM website location links can be found at www.treurer.ok.gsa ov . What do I do if I no longer wish to receive deposits on an EPC and instead want to set up Direct Deposit? Important Reminder: Now that the CARES act has expired, states are expected to start enforcing work search requirements much more strictly again. Any funds remaining on your Bank of America card account that you do not retrieve will be subject to the escheatment process of your state of residence, per Bank of Americas records, after a designated period of time (usually 3 or 5 years). Debit card customers requiring Text Telephone (TTY) assistance can call the Go Program TTY support line at 1.877.906.0085. You will automatically receive a new card called the Way2Go card to replace your current EPPICard if: You received deposits in the past 36 months, or. New comments cannot be posted and votes cannot be cast. Here's the catch: It is nearly impossible to get Way2Go customer service - or even to sort out which phone number. YouWILL NOTbe charged the surcharge amount as long as you're using a surcharge-free ATM. You can watch a video to help you navigate your inbox here. If you are unable to make changes in the portal or need additional assistance, you can contact the DCSS Customer Service Center at 1-800-882-4151. If you have a debit card with the old design, please keep it until it has expired. Withdraw cash from ATMs, banks or credit unions that display the Visa, Interlink, Plus, or Allpoint Brand Acceptance Marks. There are no additional funds available when your claim reaches a $0 balance. 2021 Review of the Wyoming Child Support Guidelines February 28, 2022; Way2Go Cards Are Expiring October 2021 October 29, 2021; The Child Tax Credit July 1, 2021; Veteran Resources for COVID-19 . Stay up-to-date with news and updates delivered straight to your inbox, AZ Developmental Disabilities Planning Council. ATMs accept deposits? No. Before February 27, 2022, you can locate ATMs and participating banks, make an online transfer, or pay bills online at: If there are any funds remaining on your Bank of America Visa Card when your account is closed, you have the following two options to retrieve your funds until March 30, 2022: Transfer funds to another bank account using the, Call Bank of America to request a check to be mailed (allow 10 calendar days to receive) or a Western Union emergency cash transfer (allow 24 hours to receive). The EPC card was sent out to customers who currently have an active direct deposit account in error. It is important to keep track of your balance. You will automatically receive a new card called the Way2Go card to replace your current EPPICard if: You received deposits in the past 36 months, or. Andrey is a coach, sports writer and editor. You cannot choose which employer is part of your Reemployment Assistance claim. Then tap on Clear data . Alert: highest cash back card we've seen now has 0% intro APR until 2024. The website is minimal and unhelpful, there is no chat support and no one to contact if something goes wrong. Our Company was asked, "I have not received my Way2Go card but I have two payments in it. You will not be able to use your card at ATMs or point-of-sale for cash-back with purchases after that date. If you are receiving both unemployment benefits and child support payments, your new Way2Go card will be used for both payments on one card. Let us know where to call, and DoNotPay will do the waiting on hold. As a result of the ongoing changes, a number of customers who currently receive child support payments via direct deposit may have received a new Way2Go EPC card in error. What Can I do?" So, in this incidence you need to contact the Way T. This includes a limited number of contacts to their phone lines per month. x[moFat7"wEi.~HMaYtITSZJ No. your Way2Go Card. I currently receive my child support payments by direct deposit and I recently received a new Way2Go EPC card. We'll ping you when a live customer service agent finally answers so you can take over to explain your problem from there. % If you still have funds on your Bank of America Visa Card, dont worry! You will not be able to use your card at ATMs or point-of-sale for cash-back with purchases after that date. Does the new card have any fees I should be aware of? Our Skip Waiting on Hold product works for any phone number and any company's customer service line. This process provides the custodial parent a safe, convenient and secure way to receive child support payments. Please verify your pages and templates. CO-OP ATM: They have more than 30,orks for members of credit unions without paying a surcharge. If you have previously been issued a debit card, it is valid for three years from the initial issue date. Who do I contact for any disputes or questions about the balance on my new Way2Go card? ATMs are not capable of accepting deposits. What is the last date to request a BofA replacement card? Select I am a Claimant, then select Account Login Assistance, then I need to update my Reemployment Assistance account log-in information, and then select the option that best describes your account log-in issue. Please visit www.goprogram.com for more information. For Card Balance, Transaction History, and more: Use the Way2Go Card mobile app, GoProgram.com or call 1-800-961-8423, 24 hours everday! What they do have is over 50 different phone numbers. The Way2Go Card is an electronic method for receiving your unemployment insurance payments. This is a free service for all our members, and many of our members are traveling either for work or pleasure, or are snowbirds. Please review Floridas Identity Theft Victim Kitfor resources about how to protect yourself before or after you become a victim of identity theft. It is recommended you do the online career workshops here as part of your work search efforts. This must be requested within 20 days of the monetary determination date. You are scheduled to request your benefits every two weeks. stream There are no mistakes with the start and end dates. <>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Disable any pop-up blockers that may prevent PDF documents from opening. State of Georgia government websites and email systems use georgia.gov or ga.gov at the end of the address. b. DoNotPay is here to help. Nearly half of the union uses Way2Go for unemployment and other government financial benefit programs. 4 0 obj % You will automatically receive a new card called the Way2Go card to replace your current EPPICard if: You received deposits in the past 36 months, or. Why did I get a Way2Go Card TN? <> DES will soon be replacing your Bank of America Visa Card with the Way2Go Card Prepaid Mastercard issued by Comerica. Time frames vary based on several factors including the depth of the issue being reviewed. This number can be found on your IRS W-2 or 1099-G tax form. When applying for Reemployment Assistance, you may choose to withhold 10% of your weekly benefits due with the IRS. If you want to self-help your way out of a Way2Go issue, this is probably your best bet. The money is automatically deducted from your card account. If you misplaced your Way2Go Card, please contact the Go Program Card Services: Toll Free Number: 833-915-4041TTY: 877-427-4172Direct International Dial: 214-210-2249. You should always check your balance before using the card. Here's a quick run-down of state-specific Way2Go support numbers. Failure to participate in your scheduled appointment will result in a review of your eligibility and potentially delay or deny your benefits. Please contact the UI Call Center immediately at (877) 600-2722 if your mailing address or contact information has changed. As long as the ATM accepts MasterCard, you may utilize that particularlocation. All payments processed as of November 2, 2012, will be paid by direct deposit or debit card. As the price on pollution rises, the Government of Canada is returning more money to families, every three months. Your benefits are calculated as followed: If you find an error or if you still have concerns regarding your missing wages, you can submit for monetary reconsideration following the instructions on your monetary determination. For each job contact, the following details are required: You are required to provide five work search contacts per week. English| Espaol | Kryol Ayisyen. Unfortunately, Way2Go is not listed on any map. The card is valid for three years. There is no charge for this service. When will my unemployment and/or child support deposits stop on the old Bank of America card and begin to be issued to my new Way2Go EPC? The Arizona Department of Economic Security (DES) issues funds to eligible individuals via direct deposit or Electronic Payment Card (EPC). Here are just a few more ways we can make your life easier, save you time, and save you money. Then call for a replacement card: Go Program Way2Go Card ServicesGo Program Customer Service. A Way2Go Card provides an easy, convenient and secure way to receive your Unemployment Insurance benefit payments. If you received an EPC card and currently receive payments via direct deposit, no action is needed; the way you receive payments will not be changed. Where can I find fee information for my new card? In the Reemployment Assistance Help Center you should select Report ID theft / fraud, and follow the prompts to complete the report. 4^6I~q)jC7K_[i6 uyHGN^oe|2[vcb7oj}4>F' >wq`T3X\U\&s*JxiUS7 /ju-yF$. No credit check or bank account is required to enroll. If you have lost your previous debit card and/or have not received your debit card 10 business days after your first debit payment, please contact our card provider, Conduent, at: U.S.: 1-833-888-2780. International: 1-210-334-6615 (This includes Puerto Rico. Why did I receive a California Way2Go card? I tried calling customer service, was on hold for nearly 2 hours, someone finally picked up but acted like they couldnt hear me and quickly got off the phone. ID.me continues to be a trusted technology partner of DEO, as well as federal government agencies and over 25 other states, in helping to keep individuals personal information safe. The Tennessee Way2Go Card, which is a MasterCard Debit Card, is issued to custodial parents to access their child support payments. Where can I find fee information for my new card? You have the option to pay back overpayments multiple ways. The fastest way to receive a copy of your 1099-G Form is by selecting, To request a duplicate or amended 1099-G Form, please visit the Reemployment Assistance Help. Overpayments can occur on your account at any time. Search for the company youd like to call. Its called Tennessee Way2go (never even heard of it). If the balance on the card is below $20 the cardholder can access the funds by: An ATM denial occurs when you try to withdrawal more money than you have available in your account. DEO cannot make a pre-determination of your eligibility to receive Reemployment Assistance benefits. If you continue to use the site, we will assume that this suits you. To ensure your application is complete and processed efficiently, you should have a copy of your valid government-issued picture identification, social security number, and employment information for the last 18 months for each employer. The Way2Go debit card will be issued by mail after the first payment on your claim is made via debit card. How do I access the Way2Go Card Services Online? Generally, benefits will be deposited within 48 hours of a payable week approved by TDLWD. Use the first drop-down to select your state and program, and the second just in case there are two programs on the same listing. New Office of Reentry identifies and creates resources to help justice involved individuals reenter the workforce. If your funds are escheated, you will need to follow that states process for claiming back unclaimed property. way2go motherofmiltanks 2 yr. ago It's also used for unemployment payments. Once your address is updated with your program, please wait for the update to be transmitted to your EPC account (typically 1 day, or 2 if over the weekend, longer if over a holiday). All you need to do is find the right phone number, and we'll do the rest. Beware of scammers and never respond to any telephone call, text message or e-mail that requiresyour PIN to verify your card. Employer name listed on your paystub, address, and phone number.