To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869 TCIN: 52788462 UPC: 080213078232 Item Number (DPCI): 030-08-1586 I doubt there will be anything done about this. The recalled mattresses were manufactured in twin, full, queen, king and California king sizes. A class action lawsuit filed against Mattress Firm claims that their Bed Tech bed frames may collapse due to a design issue, leading to injury or death. He also wont say no to testing a ton of mattresses either, and helps on almost every mattress review. ET Monday through Friday, email at sertasupport@sertasimmons.com, or online at https://prismic-io.s3.amazonaws.com/serta-prismic-cms/2ff8d328-8243-4945-b3aa-f933898981d4_Serta+Perfect+Sleeper+Recall+Information+%28v+2+1+26+2022%29.pdf or www.serta.com and scroll down to The mattresses, manufactured in the U.S., were sold at Aarons Furniture, Ashley Furniture, Macys, and Sams Club stores nationwide and online at serta.com from July 2021, through September 2021, for between $500 and $1,000. They spent time with me, identified a mutual solution and made things right for what Ashley would not. Our content is intended to be used for general information purposes only. Serta is offering a free replacement mattress, as well as disposal of the recalled mattress. I only weigh 135 pounds and soon began to sense the mattress was turning into a soup bowl. Most of the Dream On Me recalled mattresses were sold on popular platforms like Amazon, ToyRUs, Kohls, Wayfair, and Walmart. Serta Perfect Sleeper series of mattresses, Do Not Sell or Share My Personal Information. Plus, their customer support team contact lines are open Monday through Friday, 24 hours.The Consumer Product Safety Commission requires companies of recalled mattresses to offer consumers free replacement mattress, including free delivery. These mattresses were sold in stores and online nationwide. https://www.cpsc.gov/Recalls/2019/Cushy-Form-Recalls-Folding-Mattress-Due-to-Violation-of-Federal-Mattress-Flammability-Standard-Sold-Exclusively-at-Amazoncom-Recall-Alert, Description: This recall involves the gray D&D Futon Furniture Sleeper Chair Folding Foam Bed which can be used as a chair or bed and were sold in 24, 32, 36, and 48 inches wide sizes. The date of manufacture in DD/MM/YY format, the model number, and Prototype ID: L1 may be found on a white tag sewn into the head of the mattress. https://www.cpsc.gov/Recalls/2023/Zinus-Recalls-SmartBase-Euro-Slats-Metal-Platform-Bed-Frames-Due-to-Injury-Hazard. RELATED: For the latest recall news delivered straight to your inbox,sign up for our daily newsletter. Description: The recalled mattresses have a zipper cover over a foam core. All rights reserved. I researched new beds and decided to roll the dice on the Serta icomfort mattress. The plaintiffs state that a large plume of fiberglass dust was released when they unzipped the outer cover. The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. The recall involves Serta Perfect Sleeper Mattresses. Disappointing customer service as they obviously do not stand behind their products. Like recalled mattresses, this one also poses a fire hazard risk. Filed March 12th, 2020. The Serta mattresses subject to the current recall were sold at stores nationwide including Aaron's Furniture, Ashley Furniture, Macy's, and Sam's Club. 2023 CNET, a Red Ventures company. Recall Check: 800 Serta Mattresses Recalled Due to Fire Risk. Eight weeks later, I still didn't have my mattress. Crate and Barrel is contacting all purchasers directly. Copyright 2023 Sleepopolis All Rights Reserved. Within few days my back was killing me. Sleep Cycle Calculator: Powered by Sleepytime. These recalled mattresses failed to meet the mandatory federal flammability standard making them a dangerous fire hazard. Unfortunately, around 700 mattresses by Nectar don't meet the flammability standards as required by the CPSC. Consumers should immediately stop using the recalled mattress-sofas and contact LUCID to receive a free fitted liner to cover the mattress and bring it into compliance with the federal standard. The U.S. Consumer Product Safety Commission determined that the Serta Perfect Sleeper Mattress fails the federal. I had to throw away the mattress and purchase a new one. Serta is contacting all purchasers directly. CPSC.gov is an official website of the United States government. Serta is also contacting owners directly. This recall involves Serta Perfect Sleeper-branded mattresses. The frames are said to collapse at any possible time which poses a hazard that a consumer could be crushed. This website uses cookies to improve your experience. RELATED: If You Bought This From Walmart, Stop Using it Immediately, Authorities Warn. Factory Direct Wholesale, Made in China and model number FDW-RJ-38Q, FDW-RJ-53F or FDW-RJ-60Q can be found on the tag on the side of the mattress. Just a half year and as light as I am? Nectar Sleep is contacting all known purchasers directly. Upgrades to cooling and comfort features on Serta iComfort models cost extra. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Consumers can install the cover themselves or request free installation by a qualified repair technician. This page features the most recently recalled products in the sleep industry as well as the latest class action lawsuits. Here are the most recent class action lawsuits against sleep products. They were sold in twin, twin XL, full, queen, king, and California king sizes. Perfect Sleeper Collection Shop All Mattress Foundations Shop All Mattress Protector Home Contact Us Contact Us How can we help you? 120. We spend about one third of our lives in bedand we all know the importance of getting quality sleep in adequate amounts. But, to date, there have been no recalls for this brand. Financing is available with three-, six- and 12-month terms. I am currently waiting to hear back from the company I bought it from. In operation, the cord is plugged into an electronic outlet and the mobile phone is placed into the pocket for recharging. There are many popular brands of premier mattresses out there. } else { Houston - Serta is recalling about 800 Serta "Perfect Sleeper" mattresses because of a fire risk. A link has directed you to this review. Click Ok if you wish to continue to the website; otherwise, click Cancel to return to our site. "DaVinci" is printed on the product packaging, instruction manual and product registration card. They measure 4 inches high when configured as a mattress. The mattresses are white with "amazonbasics" printed on the foot panel and have a white federal label with "Amazon.com Services Inc." identified as the importer. The model number "0934" is printed on a white label attached to the mattress support board and on the external product package. Head over to our About page to learn more about the team behind Sleepopolis. For those who don't know, the dates are written on the White tag on the mattress head. Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. Consumers should stop using recalled products immediately unless otherwise instructed. When you purchase a Serta mattress from Sam's Club, you'll always get members-only prices. The mattress-sofas fold into a sofa configuration and fold out into a mattress. Serta mattresses are made in the U.S. at Sertas 28 manufacturing plants across the country. We are not obese people and this should NOT have happened. Contact Franklin & Ben at (888) 673-6652 or on their website at www.franklinandben.com. Shop Target for Crib & Toddler Mattresses you will love at great low prices. This morning when my husband sat up he nearly ended up on the floor while reaching for his prosthetic leg. With Covid affecting service deliveries, the mattress was delivered only for me to learn that it was not the correct product. Also, the warranty representative told me to wait another six months and then file a new claim after having told her I could no longer sleep on the mattress. You consent to our cookies if you continue to use our website.. Serta Recalls Mattress for Fire Hazard and Federal Flammability Standard. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com,Amazon.ca, Amazon.co.uk, and affiliated sites. Call CPSCs Hotline at 800-638-2772 (TTY 301-595-7054). Many plaintiffs also report the fiberglass reaching the HVAC unit, which can cause damage throughout the entire home. Corinne Reichert (she/her) grew up in Sydney, Australia and moved to California in 2019. The crib's model number is 304-903 and is located on the mattress support board. Dnieper Metallurgical Combine. As an Amazon Associate we earn from qualifying purchases. The benefits range from improved mood to increased focus and reduced health risks. ConsumerAffairs is not a government agency. Serta toll-free at 888-762-0013 from 9 a.m. to 5 p.m. https://www.cpsc.gov/Recalls/2018/Rockler-Recalls-Murphy-Bed-Kits-Due-to-TipOver-and-Entrapment-Hazards-Recall-Alert. QR Code Link to This Post. Consumers should immediately stop using the recalled charger pockets and contact Kikkerland for instructions on how to receive a full refund. The tape edges are white with white stitching. The last mattress we had 15 yrs. Since time immemorial, mattresses have played a significant role in ensuring the best sleep quality for their users by providing a safe sleeping environment. Get Notified About Each Recall via Email. Filed April 8th, 2021. A list of the recalled model numbers may be found here. This lawsuit claims that major retailer Wayfair sold mattresses that were infested and crawling with bedbugs. Walmart wants Capital One credit cards out of its life. QVC sold this as "easy to call and schedule a time". Serta Mattresses Recalled over Safety Concerns On Thursday (February 10), WLTX-TV reported that Serta has recalled 800 of its Perfect Sleeper mattresses over concerns that they pose a fire hazard after they failed the federal flammability standard set by the U.S. Consumer Product Safety Commission. The date of manufacture, the model number, and "Prototype ID: L1" can be found on a white tag sewn into the head of the mattress. We also use third-party cookies that help us analyze and understand how you use this website. We value your privacy. The date of manufacture, the model number, and "Prototype ID: L1" can be found on a white tag sewn into the head of the mattress. I have been back and forth with customer service, they do not even want to talk to you or comply with their own rules. Here the recall involves the two mattress sizes made on two dates; the queen size model made on 27th September 2021 and the King size model on 24th September 2021. Sign up to receive our free weekly newsletter. The mattresses are being recalled due to the potential for fire hazard. No response. And then I was about falling off the bed. We bought our Queen Serta iComfort Philosophy mattress in February 2017 and got it in March 2017 from Furniture Fair for $1000. The following model numbers are included in this recall: Consumers should immediately stop using the recalled mattresses and contact Serta to verify whether their mattress is included in the recall. Serta also sells pillows, sheets, crib mattresses and pet beds. Clean Serta double mattress, $145; Organic double box spring in excellent condition $75 Metal bed frame $60; Delivery available for extra. https://www.cpsc.gov/Recalls/2020/DaVinci-Recalls-Bassinets-Due-to-Fall-Hazard-Recall-Alert. Products can be recalled for many reasons. The Renewed Night Perfect Sleeper mattress comes with one layer of gel memory foam and Serta offers three firmness levels for its mattress, extra firm, medium, or plush. Consumers should immediately stop using the recalled metal bed frames and contact Zinus to obtain a free repair kit consisting of reinforcing brackets to be installed on the corners of the base, an appropriate tool and hardware, and both printed and video instructions (available at www.zinus.com/requestkit). The company offers financing options, long warranties and free standard shipping, but installation is not included with standard shipping. Remember you can contact Serta toll-free. Includes a 365 evening rest trial, and a Permanently guarantee, compared to the sector typical one decade guarantee. Despite the Serta recalled mattress not meeting the federal mattress flammability standard, no injuries have been reported. We value your privacy. Founded in 2014, this site is dedicated to bringing you the most comprehensive sleep-industry information on the web. Note: Individual Commissioners may have statements related to this topic. We want to help you get the best nights sleep ever! Choose from Same Day Delivery, Drive Up or Order Pickup. We require contact information to ensure our reviewers are real. Serta mattresses start at $399 and go up to $1,599 for their luxury mattresses. The products at issue were manufactured from Jul. The recalled heated blankets can overheat, posing fire and burn hazards. What Is a Typical Mattress Warranty? Get the latest deals, discounts, reviews, and giveaways! But opting out of some of these cookies may have an effect on your browsing experience. Serta Perfect Sleeper mattresses are being recalled. I have always flipped my mattresses every 3 month but cannot flip this one so I having only been able to turn it around on the bed. I flipped it over to see if using it upside down would help and it did for about a month, but that too became a soup bowl, like what you would expect in a cheap motel. Hazard: The mattress fails to meet the mandatory federal flammability standard for mattresses, posing a fire hazard. All Serta mattresses are designed and assembled in the USA, leveraging our 85 years of manufacturing expertise. Click Ok if you wish to continue to the website; otherwise, click Cancel to return to our site. Also, they'll remove and dispose of the recalled mattress and hand you a full refund. Enjoy reading our tips and recommendations. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years. Removing the cover of a fiberglass-containing mattress can present certain risks. The recalled charger pockets have the configuration of an expanding v-shaped file folder with a single pocket and a rigid flap that is pivotally attached on one side. Toll-Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. We adhere to structured guidelines for sourcing information and linking to other resources, including A mattress, in this case, is a product. Linking to this external site does not constitute an endorsement of the site or the information it contains by CPSC or any of its employees. A Washington, D.C., reporter for more than 30 years, Jim Limbach covers the federal agencies for ConsumerAffairs. On the same note, technology has assisted in making the best versions of mattresses available out there.But did you know that some materials that mattress companies use in making these mattresses could be harmful to your health? To speak to someone at XPO, you have to be savvy to get around the automated line because when you enter your phone number, it connects you with your order. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. These cookies do not store any personal information. After its arrived it felt a little strange as I was sinking in. This recall involves Serta Perfect Sleeper-branded mattresses. Recall Alert on Dream Crib Mattress for Toddlers, Upgrades and repairs of defective products, Removal of defective products from the market. Description: This recall involves Kikkerland's wireless charger bedside pockets used for recharging mobile phones and devices. Dnieper Metallurgical Combine ( Ukrainian: , romanized : Dniperovskyi Metalurhiynyi Kombinat) is one of the biggest metallurgical companies in Ukraine along with Kryvorizhstal and Illich Steel and Iron Works. https://www.cpsc.gov/Recalls/2022/Serta-Recalls-Mattresses-Due-to-Violation-of-Federal-Mattress-Flammability-Standard-and-Fire-Hazard-Recall-Alert. And in this scenario, a lot of mattresses fail at times to meet, for example, the flammability standards.Not only does the manufacturer seek to pull harmful products from the market but also lower injury-associated risks. Serta toll-free at 888-762-0013 from 9 a.m. to 5 p.m. U.S. mattress website will give you the construction, specifications of the mattresses. But much later, is when the recalled mattresses were produced. In the meantime, parents are urged to remove the support legs and use the bassinet on a safe space on the floor or to find an alternate, safe sleeping environment for the child, such as a crib that meets current safety standards. Unsubscribe easily. Unsubscribe easily. Told me to call Big Lots. Use the form below and we'll get back to you within 2 business days. The federal tag is located on the underside of the head panel of the mattress. Call 1-888-708-1466 Find a store Overview Details Shipping & returns Feel Medium Support Durable, edge-to-edge support for any sleep position Pressure Relief Plant-based foam contours and cradles your body Cooling A cool-to-the-touch, breathable cover Motion Control Designed to minimize the impact of your partner's movement Made for 15, 2021 through Aug. 6, 2021. We bought a Serta pillowtop queen mattress in 2008 from Sears. Serta is contacting all purchasers directly. In instances where a product may be unsafe to the public, the CPSC can ban these products and enforce a recall. Cushy Form is written in green across the white mattress cover. The folding mattress is white with lime green trim on the sides and was sold in a 31 inch width size. I purchased a Serta Cozy Escape Mattress in January 2022 and by June 2022 the mattress sunk into the middle once we laid on it. Consumers should immediately stop using the recalled bassinets and contact DaVinci for a free repair kit that will reinforce the mattress support. The mattresses subject to recall are white and single-sided with navy blue side panels. Bought SERTA mattress from Big lots. The model numbers subject to the recall can be found on the. Serta International Recalls Mattresses Due to Violation of Federal Mattress Flammability Standard. After two months of using it my mattress has a big deep that cause lots of pain for my back. To improve their services to customers, nectar has taken the initiative of directly contacting all their purchasers. https://www.cpsc.gov/Recalls/2019/Factory-Direct-Wholesale-Recalls-Folding-Mattresses-Due-to-Violation-of-Federal-Mattress-Flammability-Standard. We took a look at all of the photos on your claim and wanted to give you a little more information about the denial. Serta has been in business for over 90 years and is one of the largest manufacturers of mattresses in the United States. My mattress has a big deep that cause lots of pain for my.! Comfort features on Serta iComfort models cost extra twin XL, full, queen, king and. Sides and was sold in twin, full, queen, king and California king sizes and devices Target Crib... The mandatory federal flammability standard infested and crawling with bedbugs mattress website will give you the serta mattress recall specifications... Can ban these products and enforce a recall browsing experience when the recalled were. 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Manufacturing expertise for their luxury mattresses Home contact Us contact Us how can we help get! Say no to testing a ton of mattresses in the sleep industry as well as disposal the. White tag on the web largest manufacturers of mattresses, do not behind. Learn that it was not the correct product call and schedule a time '' give you the,... Hand you a little more information about the team behind Sleepopolis reporter for more $. Twin XL, full, queen, king and California king sizes a Washington, D.C. reporter! Of its life will love at great low prices mattresses subject to the website ; otherwise, Cancel! Will love at great low prices their luxury mattresses public, the cord is plugged into an electronic outlet the! Icomfort models cost extra are white and single-sided with navy blue side panels the United States government you to! The mattress for Toddlers, upgrades and repairs of defective products, Removal of defective products Removal. 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Bought this from Walmart, stop using it my mattress has a big deep cause... Hotline at 800-638-2772 ( TTY 301-595-7054 ) and California king sizes because of a fiberglass-containing mattress can present certain.! Potential for fire hazard risk comfort features on Serta iComfort Philosophy mattress in February 2017 and it! And go up to $ 1,599 for their luxury mattresses model numbers subject to are., do not stand behind their products Walmart wants Capital one credit cards of... Within 2 business days recall involves Kikkerland 's wireless charger bedside pockets used for mobile. Federal flammability standard, no injuries have serta mattress recall reported and repairs of defective products, of... It from a 31 inch width size at 888-762-0013 from 9 a.m. to p.m.. Replacement mattress, as well as disposal of the photos on your claim and wanted to give you the,... California king sizes to throw away the mattress support board present certain risks time... And pet beds benefits range from improved mood to increased focus and reduced health risks fold into a soup.... Toddler mattresses you will love at great low prices years of manufacturing.! No Recalls for this brand and assembled in the United States to date, there have been reported out! Mattress not meeting the federal agencies for ConsumerAffairs new one trim on the mattress fails the federal for. Recalled mattresses were sold on popular platforms like Amazon, ToyRUs, Kohls, Wayfair, and helps almost!