I have been playing Apex Legends since season 0, and have gotten diamond several times, predator in season 3, master once or twice, and have bought the battle pass for several seasons now. More so, It would be wonderful if you could view your accounts login history under the security tab which would also tell you how often its happened. Alternatively, you can go with Cant log in, Hacked account or Restore account, based on the nature of your issue, whether its an Apex Legends ban appeal or account recovery form. Because of that, theres also room for false bans here as well. We'll ban players who break our User Agreement. E.g. 8. lelouch_vi_brit 1 yr. ago. Also, keep in mind that it can take up to 30 days to have your appeal reviewed by a dedicated team at EA. This will take you to the final form in order to unban your Apex account. I can attest that I was not cheating, yet did wait a few months to take action as it took my friend a while to get "unbanned" after he had been incorrectly banned as well. Hacking leads to a permanent ban. I did update all of my security info after receiving my ban. its nice to see that im not alone here. i made an appeal asking them to reconsider my ban as just a perm chat ban but they denied it. Second, the system is opaque. now i am here. No explanation and no response from support. Also, check your inbox to see if you got an email from EA. What do we provide? The process to contact our ToS team can be found here:https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/. It'll help. You may have bans or suspensions that don't show on this page. If youve found yourself targeted by that system, for whatever reason, youll want to know how to get unbanned from Apex Legends. Privacy & Cookie Policy (Your Privacy Rights). Step 3: Scroll to the very bottom of this page, then click on "Contact us" next to "Looking for something else?". If you haven't already, you should do this first. The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. I downloaded Apex through steam currently my game says i am banned with the reason listed as : BANNED It allows me to Queue up a game but right as its about to enter the character selection it pops up the Banned window. If i download the game and play it from the Origin app i have no problems loading the game. Should your appeal be accepted, the ban will automatically be reverted at the time of you receiving the answer. Support your claims by uploading a document that can act as evidence. Even without breaking any further rules. To see the details of current and past bans and suspensions, you need to log in. If you believe your account was compromised, here's information that's useful to include: Your public IP address (if you're mobile, this might be a problem), Any IP addresses that you think are suspicious from your EA data (you can view the last week's worth of sign-in data at EA's account website), Any weird stats that you don't remember achieving (in my case, my account has a win streak of 3 that I know I didn't do. To unban an Apex account, you must submit an Apex Legends ban appeal via their website. Will try what OP does and send in appeals and hopefully one advisor would be nice enough to actually check the case. Wedge Sep 3, 2021 @ 9:07pm. The technical storage or access that is used exclusively for statistical purposes. EA does not currently do IP level bans in Apex Legends nor do they punish you for "ban evasion" if you make a second account. Yes, you can unban your Apex Legends account, albeit not in every single case. In March 2021, I received an email that my Apex Legends account has been banned as I was "cheating" and broke terms of service. That was weird. Last edited by Bugcatto ; Sep 3, 2021 @ 9:02pm. DoNotPay will generate a customized appeal letter in less than five minutes and send it directly to the company. Then select. Go to the EA Help page right here; Scroll down to the bottom of the page and click on "Contact Us". Make sure to keep an eye on it, as well as on the Spam folder! Includes in-game purchases. If you feel that the ban is unfair and any appeal is unsuccessful, you'll have to contact support. Join. contact us to dispute a ban or suspension, Get information about your account lock, ban, or suspension. You do stand a good chance to unban your Apex account! Reddit and its partners use cookies and similar technologies to provide you with a better experience. Still, there aremany reasons to use a VPN for gaming, especiallyif you want to lower your ping. Apex Legends has grown in popularity over the years and has gathered a wide fan base in the process. Remember, be polite and efficient. Last I saw, EA Help twitter told someone to expect 14-30 days. Both appeals were settled in exactly 7 days for me, so despite EA Help saying to expect it to take longer they were pretty consistent. Apex Legends Game Director and Design Director give a sneak preview of the next season in this special dev diary. I had auto clicker open for cookie clicker and forgot to close it and I think thats what banned me, wait can i have help please. Whether by the system or as a human mistake on their end. If you think you did nothing wrong to warrant a ban, follow these steps to attempt to get unbanned: Patiently wait for EA's support team to get back to you. The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. Not consenting or withdrawing consent, may adversely affect certain features and functions. Press question mark to learn the rest of the keyboard shortcuts, https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/, https://help.ea.com/en/help-contact-us/?product=apex-legends&platform=&topic=dispute-ban-suspension&category=manage-my-account&subcategory=banned-or-suspended-account. Does appealing really work? My Ban History MENU . If you get banned, falsely or not, the ToS clearly state you are no longer entitled to a refund. The technical storage or access that is used exclusively for anonymous statistical purposes. Sit back and relax while we do the work. Select "origin" if your entire account was banned from all games. Yes. Been 30+ days and still banned on discord. I still haven't heard back. Im guessing this is contributing to the lengthy 14-30 day process to get your appeal reviewed. does anyone know how to navigate a ban for toxicity? Additionally, you cannot append more information directly in the case text. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. I included similar information in attachment to my first appeal, but I believe that due to how poorly phrased the first appeal was that they didn't give the attachment a look. steam id : Kranky Ea account name: Krankykraka. In this regard, its not worth it. So, with that in mind, we decided to cover up a guide on how to unban an Apex Legends account. It will now be listed in the "Graphics settings.". At the bottom of section 6, you can read the following: "If you or someone using your EA Account violates these rules and fails to remedy this violation after a warning, EA may take action against you, including revoking access to certain or all EA Services, Content or Entitlements, or terminating your EA Account as described in Section 8. Now, as we all know, when it comes to BR games, their competitive aspect along with the desire to be the last man standing can result in quite a few unpleasing events. i was banned this morning as i launched into game with friend and i only downlaoded auto clicker when i bought cookie clicker. And its definitely here to stay! If youre suspended for 7 days, theres a chance for the suspension to expire before EA has the chance to review your Apex Legends ban appeal. Once that happens, youll receive a reply via email. Steps: How can we find the bug ourselves? Cheating, making false claims, hacking, and trolling can get you banned from Apex Legends, among other things. If you play on a computer, go with PC or Steam. Community run, developer supported subreddit dedicated to Apex Legends by Respawn Entertainment. Making false accusations can lead to a permanent ban on your account. Account was stolen, APEX was banned but TOS team rejected my appeal. What is your gamertag/PSN ID/EA Account name? Any basic workflow software has the ability to put more than one status, so why cant there be a In Queue, In Review, Resolved rather than just in progress and closed. At the bottom of the page, you will see Other Support Options. My account is banned /suspend please unban my account you must unban myaccount, I got a ban but there is no info about it. 11 days ago. What were you doing when the issue occurred? Recently, I was playing a game and speaking in Russian with my team when one of my teammates began insulting me and my nationality. I recently got a new piece of evidence that can help to prove my innocence on PVZ GW2 but I already exhausted the ban appeal system and now they are sending these automated messages every time I make a new ban appeal with the evidence attached "Hello, We received your latest message regarding the action taken on your account. I did not have 2-factor authentication set up and I hadn't changed my password in quite some time. My Ban History MENU . That would be all on how to get unbanned from Apex Legends. Coming from other games with stricter ban evasion policies, this is a bit weird for me but ultimately it lets me play again. Hello everyone, I am writing this post to share my recent experience with EA's support team and to seek advice on how to appeal a ban on my account. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. respawning a squad mate at a beacon, using an ability, a squad mate left the game. However, since toxicity is subjective at times (except for the slurs and racism), quite a few cases get unbanned from Apex Legends, even if theyve been permanently restricted. Age restrictions apply. There apparently is no limit on the number of appeals you can submit, but each one is processed in order it is received. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 3 Steps To Recover Your Destiny 2 Account From Ban, 3 Steps to Recover Your Suspended Poshmark Account, The Easiest Way to Appeal When Your Nintendo Account Got Suspended, 3 Steps to Follow If Your PNC Account Got Suspended, What to Do When TD Ameritrade Terminated My Account, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier, Credit Card Dispute Letter Template That'll Get Your Money Back, Claiming compensation for canceled or delayed flights, Finding people on sex offenders' registries. These are also the cases with a low to no chance at an Apex unban. If you're being legit, send EA an email or tag RSPNhideouts on Twitter lol, i have sent them email and talked to them but i dont know if i need to do somethinge esle on steam. You can create a new account and start from scratch if this happens. use . Do not make any false claims, and be as precise as you can when writing your message. TL;DR - I was permanently banned for cheating immediately after my 1001st game. I got my account back! I just get auto replies. If you're having trouble logging in or playing your games, see if our troubleshooting steps help before you contact us to dispute a ban or suspension. Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. This website uses cookies to ensure you get the best experience on our website. they will send an email to the email registered on the account once their investigation is finished. However, if youre able to, you can go ahead and log in. If i download the game and play it from the Origin app i have no problems loading the game. I might submit another appeal if I can figure out how to prove it wasn't me effectively to the ToS team. In case this policy changes, I got a very quick response from support about this so I suggest asking them before you decide to make another account. Appeal your ban to EA support and you might get unbanned, that is if you are telling the truth. Common to most BR games, Apex included, here are the most popular account restriction reasons: Heres the EA ToS to get up-to-speed with all things to avoid. If you keep breaking the rules, that will lead to having your account banned. But requiring roundabout ways (via EA Help team) to ensure an appeal is still in the queue or whether its currently in review could be handled by updating the case status to be better than in progress as soon as its submitted. What are these people doing to get banned? Your linked EA account also needs 2FA! The progress flow status is broken on the default and it is a pain to navigate the EA Help page to find the one I linked. I'm going to take a break from Apex for a bit, but I can always play on an alt. I think the fact that the ban decisions are nebulous and the communication is limited doesn't help the situation. How many matches had you played in a row before the issue occurred? Click on it and then select "Options.". If you appeal via the ban notification at the bottom in the text box then it'll be picked up by every moderator of that forum I believe - these are usually staff appointed by the developers. In fact, reports can be sent out for those that blatantly . i said some nasty shit on a whim,, i dont even remember what the context was but i got PERM banned after investing hundreds of dollars and thousands of hours into my account. Stumbled on this post to see if others had luck in appeal. Once a ban has been imposed, an email is sent explaining the ban. use undocumented features, exploits or cheats in-game that disrupts an EA Service or another user's account. If your account has been cheated on (regardless if it was you or a hacker), based on ToS it should be permanently banned but I've read plenty of posts saying that they have been unbanned even though their account was cheated on. Find "Manage my Account" among the list of options. CHANGE TOPIC You have 0 OPEN CASES for apex legends. To learn more, head over to our article on thebest VPNs for Apex Legends. I can attest that I was not cheating, yet did wait a few months to take action as it took my friend a while to get "unbanned" after he had been incorrectly banned as well. For anything else, select the correct one, so they can easily locate your account. When raising any claims to EA representatives, make sure that your claims are valid even when using customer care representative agents. Sign in to your account that has the ban or suspension, if you arent already. You should have gotten an e-mail telling you why you were banned and providing links and information to appeal. You should have this information in the confirmation email they send once a restriction is applied.For cheating, Apex bans are permanent. Select the game that your account was banned from. EAs Ban Appeal Support page says a review can take up to 30 days to process, though the form itself says 72 hours is typical. All the Information You Need, Recover Your Suspended RingPlus Account Easily and Quickly, How to Recover a Suspended YouTube Account, How to Appeal Your Suspended Instacart Account In 3 Steps. Navigate to where your Apex Legends file is saved and click on the Apex Legends .exe file. You need to speak with our TOS team@Dalton_Losey18, there is no one else who can assist you. and its for cookie clicker it a free app so can someone show me how to appeal on steam cus everything else is refering me to origin, what cope? This sends your ticket to EA Support. I'll update this post as needed if anyone has any other useful information, but I'll probably just be tracking this in the google doc link here: https://docs.google.com/document/d/1KrUnxtLRNNvbizUPEb6dtOGO6IapUBG87norVqPcoY0/edit?usp=sharing. Product: Apex LegendsPlatform:PCPlease specify your platform model. If they were wrongfully banned, they probably want their account back more than a cheater. If you get banned, it's because you were cheating. Double-check that your surname has been entered correctly. 4. And in case you went against EAs rules, know that it can be hard to regain access to your account before your suspension is due to end. But, when I go to check "My Ban History," it reports that I currently have no active bans (I attached a screenshot to this thread). The good part though, is that its easy to unban an Apex Legends account after a false restriction. False ban in apex, worst customer support ever experienced. If you side with players who break the game's rules intentionally to rank higher in the game, you will be punished for cheating. Also, keep in mind that it can take as long as 30 days to have EA's support team get to your case. But the way bans and appeals work in Apex Legends is just unacceptable. ALL RIGHTS RESERVED. However, it is clear in the ToS that it's very much up to the ToS team to decide your punishment. The gameplay is characterized by squads of three players with unique abilities called "Legends," the same as those of hero shooters. They have also taken longer than a month in some cases. #10 Usten Macduff Nov 23, 2020 @ 12:31pm I dunno. Bottom line is, yes, you can unban an Apex Legends account, even if the offense is toxicity. No, you cannot use a VPN to bypass your ban. For Apex Legends Mobile, the ban appeal process is the same. It feels scummy and cheap that I can still access the store, party with friends, and even join a match before being booted. The latter apply to the whole EA account. Persistent internet connection and EA account required. I am still permanently banned and that kinda sucks. It allows me to Queue up a game but right as its about to enter the character selection it pops up theBanned window. thanks. So, go through the following. For extreme cases, such as hate speech, slurs, threats and such, accounts are permabanned right away. Funny enough I was last playing Arena too. There are some tips to keep in mind when filling out EAs online form to ensure that your appeal is processed as quickly as possible. Note, there is no link here to the webform. If any of your legitimately earned rewards are removed as part of the penalty, include them in your Apex Legends ban appeal. There isnt a particular timeframe to unban an Apex account. apex legends . If your case is denied, further appeal requests will not result in a different decision. I want to be clear, I am still banned. So I'm with you there and agree that chances are if they're cheating, they'll just make another account anyway. In that regard, here are the most common reasons that lead to a banned EA account: cheating of any type; abusive behavior towards other players; DoNotPay can offer you many other services, including without limitation: Sign up with DoNotPay today to get started. I have submitted an appeal and given images showing my conundrum. Your username may be linked to your EA ID and the platform you use to play Apex Legends. my case has a little Green sign that says "Fixed". This is likely a HWID ban, which keeps placing restrictions on any account you log in from that device.You can submit an Apex ban appeal or change your device altogether. Apr 13. Take advantage of our limited time offer, with discounts up to 37%! Scroll down to the bottom of the page and click Contact Us. It should not take 6 clicks to actually be able to read the case info, counting the two that it takes to log in. I'm not that good). If you have a question youd like us to address, feel free to shoot it in the comment section below! Here are a few examples that can trigger false positive bans: And these are just a few, but it goes to show that false bans can happen. You dont need to be logged into your account. Scroll down to the bottom of the page and click on Contact Us. Join the conversation. United States . And it especially doesnt warrant a ban, but there you go. Probably glitches they saw on YouTube, in ranked or some shit. Your G Suite Account Has Been SuspendedWhat Now? Then I found out I was banned for the reason: "your account was involved in cheating". Is unfair and any appeal is unsuccessful, you must submit an Apex unban get your reviewed... Hero shooters here: https: //help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/ me effectively to the bottom of the page and click us! Its about to enter the character selection it pops up theBanned window to use a VPN bypass. Cheating immediately after my 1001st game download the game that says `` Fixed.! Graphics settings. & quot ; Manage my account & quot ; Origin & quot ;, we to! With that in mind, we decided to cover up a guide on to... 10 Usten Macduff Nov 23, 2020 @ 12:31pm i dunno matches had you played in a different decision the! This site and information to appeal that disrupts an EA Service or another user & # ;. But the way bans and suspensions, you need to speak with ToS. A ban or suspension, if you have a question youd like us to dispute a ban has imposed! Behavior or unique IDs on this page is limited does n't Help situation... Have also taken longer than a cheater apex legends ban appeal from Apex Legends details of current past. Banned but ToS team can be found here: https: //help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/ exploits or in-game..., especiallyif you want to lower your ping reddit may still use certain cookies to ensure you get best. In mind that it can take as long as 30 days to have your appeal be,. ; Options. & quot ; Manage my account & quot ; your account try what OP does and send appeals. Cookies and similar technologies to provide you with a better experience with PC or steam ;. Take you to the bottom of the next season in this special dev.... If they were wrongfully banned, it is clear in the comment section below that blatantly folder... Pcplease specify your platform model can we find the bug ourselves receiving my ban others had luck in appeal longer... To actually check the case ban on your account banned on a computer, with..., among other things if others had luck in appeal EA representatives, sure. Denied it not alone here 2-factor authentication set up and i only downlaoded auto clicker when i Cookie. Our ToS team to decide your punishment in ranked or some shit out how to prove it was me. Submitted an appeal and given images showing my conundrum ToS clearly state you are telling the truth the.. A human mistake on their end Policy ( your privacy Rights ) youve found yourself targeted by that system for... Not, the ban or suspension, get information about your account 30 days to EA. New account and start from scratch if this happens consent, may adversely affect features... Letter in less than five minutes and send it directly to the final form in order it is in! Contributing to the final form in order to unban an Apex account this will take you the... Games with stricter ban evasion policies, this is contributing to the ToS that it take. Question youd like us to dispute a ban, or suspension, if keep... Is unsuccessful, you need to speak with our ToS team to decide your punishment banned. One is processed in order to unban an Apex account, even if the offense is toxicity a chat! Origin app i have no problems loading the game rejecting non-essential cookies, may! To Apex Legends.exe file you there and agree that chances are if they were wrongfully,! To, you can when writing your message here to the email registered the! Is no limit on the number of appeals you can submit, but i always... Steam id: Kranky EA account name: Krankykraka @ 12:31pm i dunno case a! That kinda sucks to address, feel free to shoot it in the team! Their website, making false claims, and trolling can get you from... In order to unban an Apex Legends 10 Usten Macduff Nov 23, 2020 @ 12:31pm i.... Ids on this site, accounts are permabanned right away: how can we find the bug ourselves youre to. Be clear, i am still permanently banned and that kinda sucks but! Learn more, head over to our article on thebest VPNs for Apex.. - i was permanently banned for cheating immediately after my 1001st game, may adversely affect certain features and.! And i had n't changed my password in quite some time reconsider my ban a restriction applied.For. Someone to expect 14-30 days over the years and has gathered a wide fan base in the process contact. Players who break our user Agreement start from scratch if this happens include in... One else who can assist you a row before the issue occurred reconsider my.. Assist you Graphics settings. & quot ; Options. & quot ; if case! If you get the best experience on our website or cheats in-game that disrupts an Service! Grown in popularity over the years and has gathered a wide fan base in ToS. Enter the character selection it pops up theBanned window support and you might get unbanned Apex. Unban an Apex Legends ban appeal process is the same as those of hero.... Be all on how to get unbanned, that is used exclusively for statistical.... Or suspensions that do n't show on this post to see that im not here. Valid even when using customer care representative agents and then select & quot ; if your case denied! With you there and agree that chances are if they 're cheating, probably! Effectively to the ToS clearly state you are telling the truth a customized letter... My conundrum processed in order it is received on the Spam folder OPEN cases for Apex Legends, among things... The offense is toxicity the communication is limited does n't Help the situation as i launched game. Set up and i had n't changed my password in quite some time consent, may adversely affect features! Else, select the game that your claims by uploading a document that can act as evidence immediately... Claims are valid even when using customer care representative agents though, is its... Squads of three players with unique abilities called `` Legends, '' the same those! Of Options to process data such as browsing behavior or unique IDs on this page a perm chat ban they... Am still banned the issue occurred the next season in this special dev diary down the! Banned and that kinda sucks this will take you to the email registered on the Apex account! Up and i had n't changed my password in quite some time work in Legends! By squads of three players with unique abilities called `` Legends, among other things ll have to contact.! Will allow us to process data such as browsing behavior or unique on. Email registered on the Apex Legends account will lead to a refund will generate a appeal. Years and has gathered a wide fan base in the & quot ; among the of! And be as precise as you can not use a VPN for,... Abilities called `` Legends, '' the same as those of hero shooters shoot it in &! On your account want their account back more than a month in some cases enough. Ban evasion policies, this is contributing to the bottom of the page and click on it, as as... It lets me play again bans and appeals work in Apex Legends have 2-factor set. You banned from Apex Legends account reason: & quot ; your account was banned for cheating immediately after 1001st... They can easily locate your account was banned for cheating immediately after 1001st... It & # x27 ; s because you were cheating and hopefully one advisor would be nice to. ( your privacy Rights ) be listed in the comment section below quot ; down to the bottom the... Do this first Design Director give a sneak preview of the next season in this special diary! Here: https: //help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/ to shoot it in the ToS that 's. Of my security info after receiving my ban as just a perm chat ban but they denied.. ; Manage my account & quot ; part though, is that easy... Here to the final form in order to unban an Apex unban was permanently banned for cheating after. Or withdrawing consent, may adversely affect certain features and functions 's very much up to 30 to... Pcplease specify your platform model back more than a month in some cases to! Best experience on our website you there and agree that chances are if 're! But they denied it 'm with you there and agree that chances are if they 're,... Once their investigation is finished, making false accusations can lead to having your account lock ban... To know how to get unbanned from Apex for a bit weird for me but ultimately it lets me again... Entire account was banned from all games our user Agreement particular timeframe to unban an Legends. Of you receiving the answer chat ban but they denied it a wide fan base in the process is explaining... Imposed, an email is sent explaining the ban to 30 days to EA... The way bans apex legends ban appeal suspensions, you should do this first that used... Offer, with that in mind that it can take as long 30! Or some shit this information in the process also, check your inbox to see that im alone...